Thamara Hollanda

Roberto Madruga Entrevista

Entrevistas - Interviews

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

Gestão do Relacionamento e Customer Experience entrevista com Roberto Madruga

17 de March de 2021

customer-success-curso-online

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

Cursos e Certificações em Customer Success

4 de March de 2021

cursos-customer-experience-metricx-zoom-teams

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

Cursos e Certificações em Customer Experience

3 de March de 2021

experiencia-do-colaborador-fernando-rocha

Entrevistas - Interviews

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

O que é Experiência do Colaborador – Employee Experience? Entrevista com Fernando Rocha

15 de February de 2021

podcast-experiencia-do-cliente-portugues

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

Podcast sobre Customer Experience em português

2 de February de 2021

frases-experiencia-do-cliente

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

Frases Inspiradoras sobre Experiência do Cliente – Customer Experience

21 de January de 2021

wowsummit-metricx

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

Customer Success – Bootcamp CS

11 de January de 2021

metricas-kpi-customer-experience

Métricas de CX

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

Métricas de Experiência do Cliente – As 3 métricas mais importantes de CX. NPS, CSAT e CES

23 de November de 2020

live-survey-pesquisa-por-video-qwst

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

O que é Live Survey? – Pesquisa em Vídeo CX

1 de November de 2020

Metricx é um blog atualizado pela Qwst com artigos sobre Customer Experience.

A Qwst vem ajudando as empresas a entenderem com profundidade as decisões dos consumidores através de pesquisas de satisfação, NPS, Conjoint, Maxdiff e Worthix.

SOBRE

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