Customer Experience

amazon-prime

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

A experiência e o NPS® da Amazon Prime

13 de September de 2019

toronto-cidade

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

CX: Uber Inaugura Quiosque no Aeroporto de Toronto

5 de September de 2019

cx-cs-metricx

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

Customer Success e Customer Experience: Quais as Diferenças e Relações?

8 de July de 2019

conhecimento-do-cliente-customer-experience

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

Conhecimento do Cliente em Customer Experience

17 de April de 2019

o-que-sao-silos-metricx-blog

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

O Que São Silos e Como Eles Afetam a Experiência do Cliente?

10 de April de 2019

customer-experience

Customer Experience

<img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' data-srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' height='128' width='128' loading='lazy' decoding='async' data-src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' class='avatar avatar-128 photo lazyload' src='data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==' /><noscript><img alt='Thamara Hollanda' src='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=128&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/354c8a6e837118c563f93933e08907f1?s=256&d=mm&r=g 2x' class='avatar avatar-128 photo' height='128' width='128' loading='lazy' decoding='async'/>

Customer Experience – O que é?

27 de March de 2019

Metricx é um blog atualizado pela Qwst com artigos sobre Customer Experience.

A Qwst vem ajudando as empresas a entenderem com profundidade as decisões dos consumidores através de pesquisas de satisfação, NPS, Conjoint, Maxdiff e Worthix.

SOBRE

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